Your team has been told to use AI. No one has shown them how.
Training, diagnostics, and advisory for operations and HR leaders, and the people who report to them, in healthcare, education, and nonprofits. Judgment first, tools second.
Who we work with
Operations and HR leaders who have been handed the AI question and need a plan their board will fund and their staff will actually follow.
Executive teams and boards deciding what to delegate to AI, what to govern, and how to tell whether any of it is working.
The people who do the work: program managers, coordinators, case managers, analysts, clinicians, and educators who were given a login and left to figure it out.
Most of our clients are mission-driven organizations in healthcare, education, and the nonprofit sector. The same program works for all three. What changes is who is buying and which door you come in through.
Why most AI training doesn't stick
Nearly nine in ten organizations now use AI somewhere in the business. About a third of workers have had any training on it from their employer. Fewer than one in four have been taught how to actually work alongside it. The training that does happen is usually a vendor demo with a list of prompts, and two weeks later nothing has changed, because the hard part was never the tool.
The hard part is judgment: knowing which decisions a case manager or a program director should never hand to a machine. It's workflow: figuring out how intake, reporting, or scheduling actually changes. And it's staying valuable when the routine parts of a job get automated. We teach those three things, on your real work, and we measure whether it took.
How we do it
We know the tools. We run our own firm on the AI we teach, which keeps the material current and our prices low.
We take judgment seriously. A philosopher on the founding team turns ethics and decision-making into a curriculum people can use on Monday.
We have run institutions like yours. Our principals spent their careers inside school systems, universities, and philanthropy. We know how you buy and why training fails.
We fix the process, not just the person. Lean Six Sigma discipline applied to AI adoption: map the real workflow, rebuild it, measure it.
The Human Edge Summit. Atlanta, spring 2027.
Two working days for the people institutions are counting on to make AI work: a hands-on certification day and a summit day built around real problems, peer tables by role, and a clinic where you build something you'll use the following week. Dates, venue, and tickets are announced this fall. Write to us below and you'll hear first.
The people behind it
Joseph Terry, Ph.D.
Co-Founder and Managing Partner, Research & Insights (New York)
Joseph is a philosopher and professor who spent years teaching people to think clearly, well before AI made that the most valuable skill in the room. He holds a doctorate in philosophical theology from the University of Nottingham, is a certified philosophical counselor, started out in astrophysics, and teaches at CUNY, the largest urban university in the country. At Schola Sophia he leads research and insights: the judgment curriculum, the essays and the podcast, and the frameworks that make our programs something other than a tools workshop.
Edwine Michel, M.S., M.B.A.
Co-Founder and Managing Partner, Strategy & Operations (Denver)
Edwine has spent twenty years making organizations run better, from defense engineering and financial services to senior operating roles in education philanthropy and service in public school governance. He built Lean Six Sigma programs inside two large school districts and certified their staff, then rebuilt his own firm around AI to learn firsthand what actually changes. MBA, Boston University; M.Ed., Yale; B.A., B.S., and M.S., University of Rochester; Lean Six Sigma Black Belt. He leads strategy, program design, and the operating system behind every engagement.
Idly Etienne, M.B.A.
President and Managing Director (Atlanta)
Idly has led people in the two places where culture is hardest to change: a public high school and a sales floor. As a Dean of Students and later Director of Student Accountability, Mentorship, and Culture in Atlanta public education, he built the accountability and mentorship systems a school runs on. Before that he founded a residential real estate brokerage and grew it to more than thirty agents. MBA, Emory University, Goizueta Business School; B.B.A., Alcorn State University. He leads growth, institutional partnerships, and program delivery.
Talk to us
Tell us about your organization and the thing you're trying to get right. We read every message and reply within two business days. If it's a fit, the first thirty-minute conversation is free.
Hubs
Denver | Atlanta | New York